Privacy Policy

This Privacy Policy explains how Payne’s Dock (“we,” “us,” or “our”) collects, uses, and safeguards personal information provided by customers (“you” or “your”) in relation to our products and services. We are committed to protecting your privacy and ensuring the confidentiality and security of the information you provide to us.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, address, email address, telephone number, and payment details, when you make a reservation, use our marina services, or interact with us through our website, email, or other channels.

1.2 Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This data is collected through the use of cookies or similar technologies and is used for analytical purposes to improve our services and enhance your user experience.

2. Use of Personal Information

2.1 Service Provision: We use the personal information you provide to fulfill your reservations, provide marina services, and communicate with you about your transactions and account status. This includes sending reservation confirmations, providing updates, and responding to your inquiries.

2.2 Marketing and Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products, services, and special offers. You can opt-out of receiving marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

2.3 Legal Obligations and Protection: We may use and disclose your personal information as required by applicable laws, regulations, legal proceedings, or governmental requests. We may also use personal information to protect our rights, privacy, safety, or property, as well as that of our customers, employees, and the public.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, data analysis, marketing assistance, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their duties and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose personal information when required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred to the acquiring entity or parties involved in the transaction. We will notify you via email or through a prominent notice on our website of any change in ownership or the use of your personal information.

4. Data Security

4.1 Security Measures: We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot warrant the absolute security of any information you transmit to us or that we store.

4.2 Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

5.1 Access and Update: You may request access to your personal information and update or correct any inaccuracies by contacting us using the contact details provided at the end of this Privacy Policy.

5.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

5.3 Cookies and Tracking: Most web browsers are set to accept cookies by default. You can adjust your browser settings to reject cookies or prompt you before accepting them. However, disabling cookies may impact your user experience on our website.

6. Children’s Privacy

Our products and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to remove that information from our records.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate communication channels.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Payne’s Dock

Address: 133 Ocean Avenue

Post Office Box 646

Block Island, RI 02807

Email: paynesdockbi@gmail.com

Phone: 401-864-3832